EDRMSaaS, iCognition Updates, Market Updates, RM Workspace

iCognition leads the field in EDRMS Cloud Services

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, announced today that they have signed multiple contracts to transition client’s Micro Focus Content Manager / TRIM systems to iCognition’s secure content management service, EDRMSaaS.Cloud.

iCognition is now commencing cloud transitions with Tasmanian Department of Primary Industry, Parks, Water and the Environment (1400 users), where the partnership was secured through an exhaustive open tender process, and Perpetual Limited, which was achieved after iCognition consultants undertook an Information Management & Governance strategic review. iCognition are also transitioning small to medium organisations such as the Canberra-Goulburn Catholic Education Office, and The GeoGroup Australia, one of Australia’s largest correctional services providers.

“This proves that not only does scale not matter, but organisations from all market sectors are keen to make the transition to cloud services and secure the benefits. The range is from Government to FinTech, and corporations to Not-for-Profits,” said Nigel Carruthers-Taylor, iCognition Executive Director.

iCognition CeBIT 2018 stand for the release of EDRMSaaS

Cloud services provide efficiencies in delivering robust and secure business services by freeing up staff to spend more time on core business activities. This transformation started in websites, more recently desktop applications, and now the rush is on across the enterprise application suite, including content management and Electronic Document and Records Management Systems (EDRMS).

“Having been in the field for over 20 years, this transformation is really exciting. Cloud services are the biggest game changer since document management went electronic. However, there is no substitute for experience, quality of platforms and capability, like iCognition is providing,” said Mr Carruthers-Taylor.

“The benefits of cloud are proven. iCognition successfully transitioned 2100 TRIM users at University of NSW to our cloud service, EDRMSaaS.Cloud. This service has been in operation for over 16 months now and consistently meets all Service Level Agreements, including the availability SLA.”

EDRMS is now available as cloud-based software as a service (SaaS) offerings but how do you make the transition while ensuring continuity, security and governance is maintained?

“We’ve been able to pour all our 20 years of experience, intellectual property and practical knowledge into our EDRMSaaS Cloud Service. Our EDRMSaaS.Cloud includes iCognition’s award-winning RM Workspace for secure web-based end-user access and collaboration, RM Workflow to deliver easy-to-use Content Manager workflows, and RM Public View for publishing and sharing to non-Content Manager users.

We’re seeing three major issues emerge for organisations as they consider the transition: security, governance and productivity. We’re helping our clients realise the benefits of SaaS EDRMS with all of our experience by addressing the issues upfront. This includes a proven transition-in process, a secure and innovative platform, and support by our expert team that works tirelessly for clients to make the transition, and assure the ongoing service delivery,” said Mr Carruthers-Taylor.

Security is driving organisations to move to their TRIM systems to the cloud, as many organisations struggle to keep their TRIM systems updated, patched and configured to best practice and the latest security requirements. iCognition has responded by developing a government standard highly-secure and robust platform through Microsoft Azure Central, which is encrypted end-to-end, and is delivered with iCognition’s innovative Content Manager / TRIM interfaces that provide the opportunity to re-tune application security for a more secure and usable solution.

The overall result is a highly secure, robust cloud EDRMS that is fully assured and delivered with stringent SLAs. The EDRMSaaS.Cloud service sets new standards for resilience, ensuring high availability and disaster recovery from a global cloud delivered from client-selected sovereign regions.

For iCognition’s clients, rigorous governance of information is mandatory, therefore the EDRMSaaS.Cloud service allows clients to manage highly sensitive information securely with new solutions that are compliant to the range of new international standards and regulations, and delivered from sovereign-owned, or even secret-accredited, facilities. iCognition supports clients with specialist EDRMS knowledge and skill to provide a highly resilient, reliable, secure, scalable service that meets the most demanding Service Level Agreements.

Organisations are realising productivity benefits and getting better value for money from their corporate information using the iCognition approach. Taking the pressure off organisations’ IT and records management staff with a platform that is up to date, upgrading and innovating each client’s solution as a service is paying immediate dividends.

iCognition believes that increasing user adoption is achieved by delivering a high performing and innovative solution to manage content, by unlocking information with additional value-added information analytics to deliver richer insights. When discovery, access, sharing and collaboration is maximised for both desktop and mobile users, enterprise information is better managed by default.

“EDMRSaaS.Cloud can be set up as a brand-new system, but the current rush of clients are transitioning their existing TRIM / Content Manager system to our cloud, where we upgrade it, optimise it and add our innovations to it. Speed of transition is critical, and to save time and money by leveraging cloud and vendor services you need a great team. We’ve proven ourselves in this regard with effective, efficient and rapid transitions for clients large and small,” according to Mr Carruthers-Taylor.

The iCognition transition-in process is comprehensive and includes a gap analysis of the EDRMSaaS.Cloud base offering to customer requirements. This includes reference architecture, existing system transition requirements, service design and delivery, agreement definition, and security planning. The identified changes to the base offering are set up in the cloud, tested, and security assured before the data migration occurs for full testing. Once all tests are completed successfully, the go-live is planned in coordination with change management and training. The go-live transition usually occurs over a weekend.

“This transition process can be made in as little as two to three months. As a result, not only do clients quickly achieve a significant increase in the security of their content, but they immediately start getting a greater return on their existing investment because their current content and TRIM functionality is accessed and used in more innovative, useful, usable and functional ways,” said Mr Carruthers-Taylor.

iCognition are now conducting workshops for organisations to demystify the technology, to share their experience in making the transition a success and to develop roadmaps for greater productivity in contemporary enterprise content management.

For more information about the how to make the transition to cloud services visit www.icognition.com.au  or contact

Nigel Carruthers-Taylor, Principal and Director,
Ph: 0417 692 178
Email: nigelct@icognition.com.au

iCognition Updates, MicroFocus Updates, RM Workspace

iCognition first ever buy.nsw approved supplier with EDRMSaaS.Cloud

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, is proud to be recognised as the first ever buy.nsw approved supplier. buy.nsw is a new NSW Government program working to improve ICT procurement for buyers and sellers, simplifying procurement, starting with cloud products and services. iCognition was approved to sell EDRMSaaS.Cloud, our new Electronic Document and Records Management cloud service, via buy.nsw.

iCognition was congratulated by Department of Finance, Services and Innovation for being the first approved supplier. “I’d like to thank iCognition for joining buy.nsw and congratulations on being our very first approved seller!” said Ms Natasha Wolf, Marketplace Services Manager, Government Technology Platforms. “The whole team was impressed by your application.”

As a reward for being first, iCognition was provided a web badge acknowledging our well-earned status as the first approved buy.nsw seller.

buy.nsw_web badges tiles-01

buy.nsw aims to transform the way government buys ICT and better adapt to the dynamic needs of Government ICT environments. The buy.nsw program delivers faster procurement cycles and easier ways for buyers and sellers to connect via a new procurement platform.

iCognition’s new EDRMSaaS solution is now available via the platform for buyers to review. “EDRMSaaS is a secure information management platform that will take the pressure off your digital transformation team. It is the modern way to harness the information explosion, secure your content, meet your compliance/regulatory requirements, improve operational efficiency and lower your total cost of ownership with a simple monthly per-user cost,” said Mr Joe Mammoliti, CEO. “You will get a user friendly EDRMS, on-demand access on any device, with intelligent analytics and governance, managed to the highest standards in a Government certified secure Microsoft cloud.”

EDRMSaaS provides a winning combination of Microsoft Azure delivered, cost effective, best of breed performance and highly secure cloud; Micro Focus’ proven intelligent compliance engine; and iCognition’s award winning products maximising discovery, access, sharing and collaboration, for both desktop and mobile users.

“EDRMSaaS.cloud is hosted on Microsoft Azure and is built from the ground up for Cyber Security, and optionally delivered on Microsoft’s Azure Central mission-critical cloud for Australia and New Zealand,” said iCognition Principal, Nigel Carruthers-Taylor. “It is designed for mission-critical apps supported by an open ecosystem of partners and includes service availability, security, scalability, redundancy, back up, managed services and access to Office 365 and Microsoft apps.”

“EDRMSaaS is a good example of why not all clouds are built the same,” said Mr Mammoliti, “Check it out on buy.nsw and ask us for a demo.”

For more information about the solutions provided by iCognition visit our website at www.icognition.com.au  or contact

Nigel Carruthers-Taylor, Principal and Director,
Ph: 0417 692 178
Email: nigelct@icognition.com.au

iCognition Updates, MicroFocus Updates

iCognition awarded Micro Focus Partner of the Year

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, has been awarded Micro Focus Asia-Pacific IMG Partner of the Year Award for 2017.
Commenting on iCognition’s award, Micro Focus Partner Business Manager, Michelle Phillips said, “The award is based on a number of factors including; revenue, certifications, improved performance year over year and delivering innovative solutions to our combined customers.”

“This is a wonderful and well-deserved achievement for everyone in our organisation,” said iCognition CEO, Joe Mammoliti. “It recognises us as the premier business partner for Micro Focus products such as Content Manager, ControlPoint and Structured Data Manager.”

“It is just reward for our hard work and continued focus on providing excellent service to our clients, backed by quality solutions that deliver real and tangible outcomes. We ensure our clients receive the very best service we can provide – ranging from an excellent service delivery methodology, to improving the user experience, and bringing it all together in ‘as-a-Service’ cloud solutions,” said Mr Mammoliti.

In 2017 iCognition successfully expanded its portfolio to include cloud EDRMS-as-aService provision, with clients including University of NSW, Australian Children’s Education and Care Quality Authority and National Capital Authority. This transition to a cloud provider was recognised by Micro Focus in making the award to iCognition: “Not only did you deliver on all of these things, iCognition was the first official Managed Service Provider for the IMG portfolio in Australia”, said Ms Phillips.

“This is a great success and we look forward to building upon this great relationship with Micro Focus to provide more value for our customers,” said Mr Mammoliti.

For more information about the solutions provided by iCognition visit our website at www.icognition.com.au enquiries or contact
Nigel Carruthers-Taylor,
Principal and Director,
Ph: 0417 692 178
Email: nigelct@icognition.com.au