Following an internal 2019 review, Rous County Council decided to abandon a SharePoint-based recordkeeping project and implement Micro Focus Content Manager as the corporate Electronic Document and Records Management solution (EDRMS).
“Having been through the process of choosing a SharePoint-based EDRMS in the past, and then discovering during the implementation that the solution was not fit for purpose, it was important this time round that we selected a system and implementation partner that had strategic long-term fit with our direction, team and goals of the organisation” said Mr Guy Bezrouchko, Rous Council’s Group Manager Corporate and Commercial.
Council had a vision that Content Manager would be the single source of all electronic documents and media across the organisation and meet Council’s record keeping obligations under the State Records Act.
Content Manager was implemented with the iCognition front end, RM Workspace, to deliver a user-friendly enterprise grade system. Additionally, iCognition developed a CRM pilot utilising Content Manager via RM Workflow. The whole project was successfully completed via remote working during COVID-19.
Information Management and Governance (IMG) specialist, iCognition Pty Ltd, announced today that they have signed multiple contracts to transition client’s Micro Focus Content Manager / TRIM systems to iCognition’s secure content management service, EDRMSaaS.Cloud.
iCognition is now commencing cloud transitions with Tasmanian Department of Primary Industry, Parks, Water and the Environment (1400 users), where the partnership was secured through an exhaustive open tender process, and Perpetual Limited, which was achieved after iCognition consultants undertook an Information Management & Governance strategic review. iCognition are also transitioning small to medium organisations such as the Canberra-Goulburn Catholic Education Office, and The GeoGroup Australia, one of Australia’s largest correctional services providers.
“This proves that not only does scale not matter, but organisations from all market sectors are keen to make the transition to cloud services and secure the benefits. The range is from Government to FinTech, and corporations to Not-for-Profits,” said Nigel Carruthers-Taylor, iCognition Executive Director.
Cloud services provide efficiencies in delivering robust and secure business services by freeing up staff to spend more time on core business activities. This transformation started in websites, more recently desktop applications, and now the rush is on across the enterprise application suite, including content management and Electronic Document and Records Management Systems (EDRMS).
“Having been in the field for over 20 years, this transformation is really exciting. Cloud services are the biggest game changer since document management went electronic. However, there is no substitute for experience, quality of platforms and capability, like iCognition is providing,” said Mr Carruthers-Taylor.
“The benefits of cloud are proven. iCognition successfully transitioned 2100 TRIM users at University of NSW to our cloud service, EDRMSaaS.Cloud. This service has been in operation for over 16 months now and consistently meets all Service Level Agreements, including the availability SLA.”
EDRMS is now available as cloud-based software as a service (SaaS) offerings but how do you make the transition while ensuring continuity, security and governance is maintained?
“We’ve been able to pour all our 20 years of experience, intellectual property and practical knowledge into our EDRMSaaS Cloud Service. Our EDRMSaaS.Cloud includes iCognition’s award-winning RM Workspace for secure web-based end-user access and collaboration, RM Workflow to deliver easy-to-use Content Manager workflows, and RM Public View for publishing and sharing to non-Content Manager users.
We’re seeing three major issues emerge for organisations as they consider the transition: security, governance and productivity. We’re helping our clients realise the benefits of SaaS EDRMS with all of our experience by addressing the issues upfront. This includes a proven transition-in process, a secure and innovative platform, and support by our expert team that works tirelessly for clients to make the transition, and assure the ongoing service delivery,” said Mr Carruthers-Taylor.
Security is driving organisations to move to their TRIM systems to the cloud, as many organisations struggle to keep their TRIM systems updated, patched and configured to best practice and the latest security requirements. iCognition has responded by developing a government standard highly-secure and robust platform through Microsoft Azure Central, which is encrypted end-to-end, and is delivered with iCognition’s innovative Content Manager / TRIM interfaces that provide the opportunity to re-tune application security for a more secure and usable solution.
The overall result is a highly secure, robust cloud EDRMS that is fully assured and delivered with stringent SLAs. The EDRMSaaS.Cloud service sets new standards for resilience, ensuring high availability and disaster recovery from a global cloud delivered from client-selected sovereign regions.
For iCognition’s clients, rigorous governance of information is mandatory, therefore the EDRMSaaS.Cloud service allows clients to manage highly sensitive information securely with new solutions that are compliant to the range of new international standards and regulations, and delivered from sovereign-owned, or even secret-accredited, facilities. iCognition supports clients with specialist EDRMS knowledge and skill to provide a highly resilient, reliable, secure, scalable service that meets the most demanding Service Level Agreements.
Organisations are realising productivity benefits and getting better value for money from their corporate information using the iCognition approach. Taking the pressure off organisations’ IT and records management staff with a platform that is up to date, upgrading and innovating each client’s solution as a service is paying immediate dividends.
iCognition believes that increasing user adoption is achieved by delivering a high performing and innovative solution to manage content, by unlocking information with additional value-added information analytics to deliver richer insights. When discovery, access, sharing and collaboration is maximised for both desktop and mobile users, enterprise information is better managed by default.
“EDMRSaaS.Cloud can be set up as a brand-new system, but the current rush of clients are transitioning their existing TRIM / Content Manager system to our cloud, where we upgrade it, optimise it and add our innovations to it. Speed of transition is critical, and to save time and money by leveraging cloud and vendor services you need a great team. We’ve proven ourselves in this regard with effective, efficient and rapid transitions for clients large and small,” according to Mr Carruthers-Taylor.
The iCognition transition-in process is comprehensive and includes a gap analysis of the EDRMSaaS.Cloud base offering to customer requirements. This includes reference architecture, existing system transition requirements, service design and delivery, agreement definition, and security planning. The identified changes to the base offering are set up in the cloud, tested, and security assured before the data migration occurs for full testing. Once all tests are completed successfully, the go-live is planned in coordination with change management and training. The go-live transition usually occurs over a weekend.
“This transition process can be made in as little as two to three months. As a result, not only do clients quickly achieve a significant increase in the security of their content, but they immediately start getting a greater return on their existing investment because their current content and TRIM functionality is accessed and used in more innovative, useful, usable and functional ways,” said Mr Carruthers-Taylor.
iCognition are now conducting workshops for organisations to demystify the technology, to share their experience in making the transition a success and to develop roadmaps for greater productivity in contemporary enterprise content management.
For more information about the how to make the transition to cloud services visit www.icognition.com.au or contact
Nigel Carruthers-Taylor, Principal and Director,
Ph: 0417 692 178
Software Solutions for Your Digital Transformation
Following the success of Micro Focus Realize 2018 held last year, we are thrilled to invite you to Micro Focus Realize 2019 – a free one-day software experience for business leaders and IT professionals.
The Information Management & Governance (IM&G) Forum now in its amazing 32nd year will be one of five dedicated Solution Tracks, where you can:
Learn about the latest Micro Focus portfolio and innovations
Hear from subject matter experts on the IM&G panel
Share best practices on the Secure Content Management suite (Content Manager, ControlPoint & Structure Data Manager)
Tune in to the always popular technical sessions and ask questions directly to our R&D and Presales team
Engage with global, regional and local Micro Focus executives
Get to know our trusted partners and network with your peers and industry leaders
Explore the entire software portfolio, see product demos, visit iCognition at our booth and network with experts and peers in the Solution Showcase Zone. Meet with our executives and product experts for a personalised session.
Information Management and Governance (IMG) specialist, iCognition Pty Ltd, announced today they have been selected as a seller on the Digital Transformation Agency (DTA) Software Licensing and Services (SLS) Panel. This panel allows Government buyers to easily procure iCognition’s solutions to digitally transform their IMG processes, including RM Workflow and RM Workspace, as well as Micro Focus products such as Content Manager and ControlPoint.
“We are now a seller of COTS Software and/or associated services under Category 2 of Software Licensing and Services (SLS) Panel (DTA-ICT-066),” said Joe Mammoliti, CEO. “This follows on from our recent announcement of our selection on the new Department of Defence ICT Provider Arrangement (ICTPA) Panel (SON 3520191) for Systems Integration, Application Services and ICT Services. The combination of these panels means Government can now purchase both software and services easily from iCognition via these two panels.”
The Digital Transformation Agency recently publicly launch the SLS Panel – DTA News. The launch included a hyperlink to AusTender identifying the currently appointed panellists. The panel is built to be flexible, so as technology evolves new software and services can be added through future refreshes of the panel. The panel is now understood to be one of the biggest across government along with the DTA’s Digital Marketplace (which iCognition is also a member of) and the Defence ICTPA.
“We look forward to working with DTA and using this new platform for government to buy our offering of COTS software and associated services,” said Mr Mammoliti.
Information Management and Governance (IMG) specialist, iCognition Pty Ltd, has been selected as a finalist for the second annual #AccelerateR Pitch Event at the #ACCELERATERegTech2019 at Doltone House, Darling Island, Pyrmont in Sydney on 7 March 2019.
“#ACCELERATERegTech 2019 showcases technologies that support regulated industries”, said Joe Mammoilti, iCognition CEO. “It is the much anticipated 2nd annual RegTech Association eco-system event that brings together 300 regulators, regulated entities, RegTechs, government, technology firms, allied associations, and professional services to examine regulatory and compliance challenges, all under one roof at Sydney’s waterfront.”
“Importantly, we are very pleased to be recognised as a leader in RegTech innovation and impact by being one of only ten companies selected to compete in the #AccelerateR Pitch Event, where we will present our value proposition to potential customers and investors. We look forward to the challenge”, said Mr Mammoliti.
RegTech has a clear vision to be a global leader in facilitating the building of higher performing, ethical and compliant businesses through regulation technology innovation and investment. The RegTech Association was founded in 2017 as a non-profit organisation that focuses on what is needed to support the growth of the sector and to accelerate RegTech adoption.
“RegTech is now vital to many industries; in addition to existing corporate and government governance requirements, the advent of the recent Royal Commissions has made regulation and compliance critical to all kinds of organisations. With our strong background in information management and governance, including enterprise recordkeeping, we look forward to supporting and promulgating the RegTech Association’s mission to be a global centre for excellence in technology for regulated industries,” said Mr Mammoliti.
The RegTech association brings together government, regulators, regulated entities, professional services and founder-led RegTech companies to ensure collaboration between all of the parties, promoting the RegTech industry as widely as possible, resulting in action in the uptake of RegTech proof of concepts and deployed RegTech solutions across the eco-system. Catch the event 6-7 March on Sydney’s waterfront, Doltone House, Darling Island, Pyrmont, a 15 minute walk from the CBD.